Ashley Lauren Hairstylist Salon LLC

SALON POLICY:: Thank you for choosing Ashley Lauren Hairstylist. To ensure the best experience for all guests, please review the following policies before booking your appointment. Any and all appointments are required to agree to the following: FORMS & WAIVERS All required consultation forms, waivers, and service agreements must be completed within 12 hours of booking and prior to your appointment. Services cannot be performed until all required documentation has been completed and acknowledged. CANCELLATION & RESCHEDULE A valid credit card is required to secure all appointments. Appointments canceled, rescheduled, or missed with less than 48 hours’ notice will be charged 50% of the scheduled service total. This policy applies to all cancellations, reschedules, and no-show appointments. By booking an appointment, you acknowledge and agree to this policy. DEPOSITS Certain services may require a deposit at the time of booking. All deposits are non-refundable and non-transferable. Deposits are applied toward securing your appointment and do not replace or count toward any applicable cancellation, rescheduling, or no-show fees. The remaining balance is due at the completion of your service. LATE ARRIVAL POLICY Please plan accordingly and allow extra travel time to ensure a timely arrival. Clients arriving more than 10 minutes late will be required to reschedule their appointment and will be subject to the applicable cancellation fee and loose their non refundable deposit. Late arrivals may also result in modifications to scheduled services if necessary to accommodate other appointments. PAYMENT POLICY We accept cash and credit and debit cards. A 3.5% convenience fee will be applied to all card transactions. Please note that all prices listed online are starting prices and may vary based on hair length, density, product usage, time required, and service customization. For an accurate quote, please schedule a consultation or contact us directly prior to booking. APPOINTMENT GUIDELINES If you need to cancel or reschedule an appointment, please do so through your online booking account, by email at ashleylaurenhairstylist@yahoo.com, or by calling/texting 912-223-6234. Please do not reply to automated appointment reminder messages, as responses are not monitored. Failure to contact us through the approved methods above may result in cancellation or no-show fees. CHILDREN & GUEST For the safety and comfort of all guests, children under the age of 13 are not permitted in the salon unless they are receiving a service. COLOR SERVICE APPOINTMENTS Please only book a color appointment if you are certain you would like a color service performed. If a color service is booked and you arrive requesting only a haircut or another non-color service, a fee equal to 50% of the originally scheduled color service will be charged in addition to any services performed. Color appointments reserve extended time blocks that cannot typically be filled on short notice. We appreciate your understanding and respect for our scheduling policies. If you are unsure which service to book, we strongly encourage scheduling a consultation prior to booking. Consultations allow us to discuss your goals, review pricing, and determine the services needed to achieve your desired results. COMMUNICATION/ CONTACT If you have questions about services, pricing, availability, or scheduling, please don’t hesitate to reach out. If you do not see an appointment time that works for your schedule, contact us directly—we are often able to accommodate additional appointment options with advance notice. VIDEO & SURVEILLANCE For the safety and security of our guests, staff, and property, this salon is monitored by video surveillance. By entering the premises, you acknowledge and consent to video and audio recording.